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Another successful Presenting with Impact course delivered by star actor @Miles_Western with new trainer Lawrence Brown helping out at @EastSussexCC. Another of our fave clients #personaldevelopment #softskills #confidence #publicspeaking #skillsgap
So much fun with the lovely people of @CityWestminster delivering our confidence boosting course. Here is a council doing so much good work. #Softskills #confidence #personaldevelopment #PersonalBranding
How's your personal brand these days? Are you aware of how others perceive you? How does your body language and tone of voice affect how colleagues interact with you? Let our professional actors and journalists help you. #softskills #Learning #personaldevelopment
Are you nervous about presenting at work? Take a breath!28th March 2018There was an American opera singer called Dorothy Sarnoff who had the most beautiful voice but also the most crippling stage fright. If you worry about presenting when nerves kick-in, imagine trying to sing a bit of Gershwin. […]
When you present at work, your words have power18th September 2017It’s not always what you say… it’s how you say it. Of course, your body language tells your audience a lot (are you nervous or can they trust you?) but how you convey your content will decide whether your messages ultimately hit their mark. […]
The best call centres understand the importance of listening28th March 2017Customer service over the telephone is not just about giving information and advice; it is about the giving of time and space – the support of listening. Good listening is active listening. […]
