News & Features | Hendrix Training

How Hendrix Training made the move to online coaching during COVID-19

For Hendrix Training one of the biggest changes during the COVID-19 crisis has been a shift to running courses online via Zoom and Microsoft Teams rather than face-to-face. It has been an interesting journey. In our latest podcast co-founders...

16th June 2020

Are you nervous about presenting at work? Take a breath!

There was an American opera singer called Dorothy Sarnoff who had the most beautiful voice but also the most crippling stage fright. If you worry about presenting when nerves kick-in, imagine trying to sing a bit of Gershwin.

28th March 2018

When you present at work, your words have power

It’s not always what you say… it’s how you say it. Of course, your body language tells your audience a lot (are you nervous or can they trust you?) but how you convey your content will decide whether your...

18th September 2017

The best call centres understand the importance of listening

Customer service over the telephone is not just about giving information and advice; it is about the giving of time and space – the support of listening. Good listening is active listening.

28th March 2017

Why every contact centre should use actors to boost telephone voice skills

A survey conducted by YouGov discovered that 56% of Britons are more inclined to listen to an organisation if they find the voice from the contact centre appealing. This is about a lot more than measuring which regional accents...

17th January 2017

The Actor’s Apprentice

Lord Sugar sees candidate benefit from drama presentation boost. The BBC’s The Apprentice finalist Courtney Wood was so terrified about having to present to 250 industry big wigs at London’s City Hall that he invested in some drama-led public...

19th December 2016

How Trump's presentation skills helped him win the White House

If the election of Donald Trump tells us anything it is that how you say something can often be more powerful than what you say...

10th November 2016

Employee wellness schemes ignore fear of public speaking

The fear people feel before delivering presentations at work and the impact it can have on their health is being ignored by many employers’ wellness programmes...

18th October 2016

Are Public Speaking fears holding you back at work? Tap into the Actor's Toolbox

Public speaking is one of the scariest things we must do in life, but a lack of confidence when presenting at work can affect our personal development.

2nd September 2016

Public speaking brings its own Brexit fears

In organisations up and down the country, managers are being asked to make presentations outlining their company's view on Brexit and what they expect the coming months to bring...

28th June 2016

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About the Author...

Hendrix TrainingFollow

Soft skills experts using performance arts & media professionals to boost presentation skills, improve face to face customer service. Also actors for role play.

Hendrix Training @HendrixTraining·

5 Sep

Great article. Using professional actors is key. They can role play with employees, or clients can use Forum Theatre techniques where the actors role play scenarios so employees learn without fear. #roleplay #confidence #training #learnbydoing

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Hendrix Training @HendrixTraining·

2 Sep

Your team may be working at home but don't neglect their training needs - it can be easy to lose those soft skills that make such a difference to your brand. #workingfromhome #furlough #training #upskill #confidence https://twitter.com/HendrixTraining/status/1301152511873691653/photo/1

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Hendrix Training @HendrixTraining·

28 Aug

Online learning is a 'thing' now so why not let one of our fab trainers boost your Zoom/Teams presentation and meeting skills? Don't underestimate how your voice and body language can let you down https://www.hendrixtraining.com #onlineclasses #presentationskills #zoommeeting

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Leila Birch @leilabirch·

27 Aug

Check out my interview on @VoiceBitesUK today! I had so much fun talking to @JoelMWood about releasing habitual tension, high intensity to voicing in video games and my wonderful @FranklinMethod balls. 🗣🏀👍 https://twitter.com/DamnGoodVoices/status/1298945687950942208

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Steve Hemsley @stevehemsley·

27 Aug

Great to be working with this brilliant new comms firm @2ndMountainUK whose work is based on ethical values #mediatraining #PR #storytelling #messaging #mediainterviews #mediatips https://twitter.com/2ndMountainUK/status/1299004452016467976

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How Hendrix Training made the move to online coaching during COVID-19
16th June 2020
For Hendrix Training one of the […]
Are you nervous about presenting at work? Take a breath!
28th March 2018
There was an American opera singer called Dorothy Sarnoff who had the most beautiful voice but also the most crippling stage fright. If you worry about presenting when nerves kick-in, imagine trying to sing a bit of Gershwin. […]
When you present at work, your words have power
18th September 2017
It’s not always what you say… it’s how you say it. Of course, your body language tells your audience a lot (are you nervous or can they trust you?) but how you convey your content will decide whether your messages ultimately hit their mark. […]

Hendrix TrainingFollow

Soft skills experts using performance arts & media professionals to boost presentation skills, improve face to face customer service. Also actors for role play.

Hendrix Training @HendrixTraining·

5 Sep

Reply on Twitter 1302135317718347777 Retweet on Twitter 13021353177183477773 Like on Twitter 13021353177183477771 Twitter 1302135317718347777

Hendrix Training @HendrixTraining·

2 Sep

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Hendrix Training @HendrixTraining·

28 Aug

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Leila Birch @leilabirch·

27 Aug