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How confident are members of your team in meetings? Do they prepare? Who is in the meeting? Are they the expert in the room? How does their body language and voice impact on how people view them? Our Confidence in Meetings course will help them shine! #skills #management #cpd
Listen to director Steve Hemsley discuss the power of using actors to boost employee confidence at work, whether in meetings or when presenting. Soft skills can be underestimated in the workplace but get them right and an organisation will flourish https://t.co/yt1219xcKr
How do you use 'the pause' in your presentations at work? Used effectively it can add emphasis and/or grab or regain your audience's attention. Actor-led presentation tips from https://t.co/ihojZD2eDo #publicspeaking #confidence #learning #skills #managementtraining #cpd
Four Season's Hotels 's COO says the interactions his employees have with guests & each other are what truly distinguishes his luxury brand.
So he hires people "for their soft skills & personality traits (#empathy, self-regulation & social awareness) & trains on the hard skills”
Are you nervous about presenting at work? Take a breath!28th March 2018There was an American opera singer called Dorothy Sarnoff who had the most beautiful voice but also the most crippling stage fright. If you worry about presenting when nerves kick-in, imagine trying to sing a bit of Gershwin. […]
When you present at work, your words have power18th September 2017It’s not always what you say… it’s how you say it. Of course, your body language tells your audience a lot (are you nervous or can they trust you?) but how you convey your content will decide whether your messages ultimately hit their mark. […]
The best call centres understand the importance of listening28th March 2017Customer service over the telephone is not just about giving information and advice; it is about the giving of time and space – the support of listening. Good listening is active listening. […]
How confident are members of your team in meetings? Do they prepare? Who is in the meeting? Are they the expert in the room? How does their body language and voice impact on how people view them? Our Confidence in Meetings course will help them shine! #skills #management #cpd
Listen to director Steve Hemsley discuss the power of using actors to boost employee confidence at work, whether in meetings or when presenting. Soft skills can be underestimated in the workplace but get them right and an organisation will flourish https://t.co/yt1219xcKr
How do you use 'the pause' in your presentations at work? Used effectively it can add emphasis and/or grab or regain your audience's attention. Actor-led presentation tips from https://t.co/ihojZD2eDo #publicspeaking #confidence #learning #skills #managementtraining #cpd
Four Season's Hotels 's COO says the interactions his employees have with guests & each other are what truly distinguishes his luxury brand.
So he hires people "for their soft skills & personality traits (#empathy, self-regulation & social awareness) & trains on the hard skills”
