How to nail that presentation: Lessons from the acting world
In the world of PR, people are asked to present online or in person all the time. Just thinking about it can make our palms sweat and our hearts race as the nerves kick in. Let’s face it; public speaking...
22nd January 2024
Corporate training sessions tackle presentation skills shortage
The return to offices continues to shed light on a number of workplace behaviors that could use some improvement — like employees’ presentation skills. Presenting virtually is far different than in person, where reading the room, paying attention to one’s...
6th December 2023
Four great acting tips to help every PR presentation
Our director Lucy talked to the Chartered Institute of Public Relations’ digital content hub Influence about how PR professionals can become more confident presenters and public speakers.
Read Article Here
31st August 2023
How Hendrix Training made the move to online coaching during COVID-19
For Hendrix Training one of the biggest changes during the COVID-19 crisis has been a shift to running courses online via Zoom and Microsoft Teams rather than face-to-face. It has been an interesting journey. In our latest podcast co-founders Steve...
16th June 2020
Are you nervous about presenting at work? Take a breath!
There was an American opera singer called Dorothy Sarnoff who had the most beautiful voice but also the most crippling stage fright. If you worry about presenting when nerves kick-in, imagine trying to sing a bit of Gershwin.
28th March 2018
When you present at work, your words have power
It’s not always what you say… it’s how you say it. Of course, your body language tells your audience a lot (are you nervous or can they trust you?) but how you convey your content will decide whether your messages...
18th September 2017
The best call centres understand the importance of listening
Customer service over the telephone is not just about giving information and advice; it is about the giving of time and space – the support of listening. Good listening is active listening.
28th March 2017
Why every contact centre should use actors to boost telephone voice skills
A survey conducted by YouGov discovered that 56% of Britons are more inclined to listen to an organisation if they find the voice from the contact centre appealing. This is about a lot more than measuring which regional accents people...
17th January 2017
The Actor’s Apprentice
Lord Sugar sees candidate benefit from drama presentation boost. The BBC’s The Apprentice finalist Courtney Wood was so terrified about having to present to 250 industry big wigs at London’s City Hall that he invested in some drama-led public speaking...
19th December 2016
How Trump's presentation skills helped him win the White House
If the election of Donald Trump tells us anything it is that how you say something can often be more powerful than what you say...
10th November 2016
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Thanks, Steve and Lucy